Frequently asked questions....

When choosing a therapist, you want to be sure you’re choosing one that you can fully trust to answer all of your questions and concerns. I provide easy-to-understand guides on some of the most common questions and concerns I receive. Below, you’ll will find a list of some frequently asked questions from my clients. Connect with me today for more information.

Payment Information

I take Visa, Master Card, American Express, Maestro, Apple pay, Android pay Contactless as well as Paypal and cash.

Cancellation policy 

24 hours notice is required. Failure to give 24 hours will result in a 50% charge 

Opening Hours

Monday - Friday: 11am to 8pm  - Last appointment 6pm
Saturday- Sunday: Closed

Qualifications

If you would like to see my qualifications please ask. I am fully qualified, regulated and insured.

Patch Test

Before your first tinting or lash extension treatment with me, you need to have a patch test at least 24 hours prior to your treatment.

How can I help my nails to grow?

Purchase a cuticle cream and a nail strengthening polish, it doesn't have to cost the earth but use both daily massaging your cuticles as this is where the nutrients come from that aids the nail growth

How do I get the best out of my waxing treatment?

Exfoliate your body regularly to banish dead skin cells and help prevent ingrown hairs, this will get the most long lasting effects from your waxing treatment

What can i expect from my first visit?

I pride myself on a warm, cosy, ambient environment where you will feel calm and taken care of. We will go through a confidential consultation form to make sure you are fit to undertake the treatment where during the consultation we discuss any medical conditions and what treatment you would like and your expectations. I will then go through your aftercare advice and what you may expect to feel on the days following your session. After your treatment has finished we will sit and discuss any recommendations or referrals. There is then, an opportunity for you to give me feedback, payment and book your next treatment if you so wish. There is fresh filtered water available and a downstairs toilet. At all times I want you to feel comfortable and your dignity and modesty protected, every effort is taken by myself to ensure this is carried out from start to finish. 

Declaration

Male and female clients, along with children are welcome. However children under the age of 16 will need to be accompanied by a parent or guardian along with a written letter of consent and must be willing to countersign/sign on behalf of the client. I wish to add this is strictly holistic medical practice and I reserve the right to refuse treatment. I will not tolerate any request of an indecent nature or entertain intimidating behaviour. Your modesty and dignity will be upheld at all times.